Terms & Conditions — at333 Online Casino & Sports Betting

1. General Terms & Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and at333 ("the Platform", "we", "us", "our") governing your access to and use of the at333 website, mobile interface, games library, sportsbook, and all associated services accessible at at333.app and its subdomains.

By creating an account on at333, making a deposit, placing a bet, playing a game, or otherwise using any feature of the at333 platform, you confirm that:

• You have read, understood, and agree to be bound by these Terms in full;
• You are at least 18 years of age and have the legal capacity to enter into a binding agreement;
• You are accessing at333 voluntarily and for personal entertainment purposes;
• You acknowledge that online gambling involves financial risk and that you may lose the funds you deposit and wager;
• You are not accessing the platform from a jurisdiction where online gambling is prohibited.

at333 reserves the right to amend these Terms at any time. Amendments take effect upon publication on this page. Players who continue to use the at333 platform after the updated Terms are published are deemed to have accepted the revised Terms. at333 will make reasonable efforts to notify registered players of material changes via the email address associated with their account.

These Terms should be read alongside the at333 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and at333.

2. Account Registration & Eligibility

To access at333's real-money casino games, sports betting markets, and deposit/withdrawal functions, you must register a player account. The registration process requires you to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid email address or mobile number.

Eligibility requirements for at333 account holders:

• You must be at least 18 years of age at the time of registration. at333 enforces a strict 18+ policy with no exceptions;
• You must be a natural person — corporate entities, bots, and automated systems may not register player accounts;
• You must not already hold an active or suspended at333 account. Each individual may hold only one account at any time;
• You must not be on at333's self-exclusion register at the time of registration;
• You must not be acting as an agent, proxy, or nominee for any third party.

at333 conducts Know Your Customer (KYC) verification as part of its account management procedures. KYC may be initiated at registration, prior to a player's first withdrawal, or at any time at333 determines that identity verification is necessary to protect the integrity of the platform. Required documents typically include a government-issued photo ID (National ID card, passport, or driving licence) and proof of address. Players are required to submit requested documents within the timeframe specified by at333's compliance team.

You are solely responsible for maintaining the confidentiality of your at333 account credentials, including your username, password, and any two-factor authentication codes. at333 will not be liable for losses resulting from unauthorised access to your account where such access resulted from your failure to keep your credentials secure. If you suspect unauthorised access to your account, contact [email protected] immediately.

3. Deposits & Withdrawals

All financial transactions on at333 are conducted in Bangladeshi Taka (৳). at333 does not charge players a platform fee for standard deposits or withdrawals; however, your mobile wallet provider (bKash, Nagad, Rocket, Upay) or bank may apply their own transaction charges, which are outside at333's control.

Deposit terms:

• The minimum deposit on at333 is ৳200. There is no maximum deposit limit for standard accounts, though higher-value deposits may trigger additional verification steps;
• Deposits via bKash, Nagad, Rocket, and Upay are processed in real time. Bank transfer deposits may take up to one business day to reflect in your at333 wallet;
• Deposits must be made from a payment method registered in your own name. Third-party deposits — where the sender of funds is not the registered account holder — are not permitted and will be reversed;
• at333 reserves the right to request documentation confirming the source of deposited funds in line with anti-money laundering obligations.

Withdrawal terms:

• Withdrawals may only be made to a payment method previously used for deposits on the same at333 account, unless otherwise agreed with the compliance team following KYC review;
• The minimum withdrawal amount is ৳500. Maximum withdrawal limits per transaction and per day are displayed in the withdrawal section of your account;
• at333 processes standard withdrawals within the timeframe published in the withdrawal section of the platform. Players will be notified if a withdrawal is subject to additional compliance review prior to processing;
• Withdrawals will not be processed to accounts that have not completed at333's KYC verification requirements;
• at333 reserves the right to delay or decline a withdrawal where there is reasonable suspicion of fraudulent activity, breach of these Terms, or ongoing investigation relating to the account.

4. Bonus & Promotions Policy

at333 offers bonuses and promotional incentives to eligible registered players from time to time. These include but are not limited to: welcome deposit match bonuses, free spins on selected slot games, reload bonuses, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and major cricket tournaments including the BPL and ICC T20 World Cup.

Each bonus or promotion offered by at333 is subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, time limits, and maximum withdrawal limits on bonus-derived winnings. These specific terms are published alongside each promotion at the time it is offered. Players are strongly advised to read the full terms of any bonus before opting in.

General bonus conditions that apply to all at333 promotions:

• Bonuses are available to one account per individual, per household address, per device, and per IP address unless explicitly stated otherwise;
• Bonus funds must be wagered in accordance with the stated wagering requirements before any withdrawal of bonus-derived winnings is permitted;
• Wagering requirements on at333 bonuses are calculated as a multiple of the bonus amount (or bonus plus deposit, where stated). For example, a ৳1,000 bonus with a 20x wagering requirement requires ৳20,000 in qualifying wagers before withdrawal is unlocked;
• Not all games contribute equally to wagering requirements. Live dealer games, certain table games, and Aviator-style crash games typically contribute at a lower rate than slots. Contribution rates are specified in each promotion's individual terms;
• at333 reserves the right to cancel a bonus and void any associated winnings if it determines that the bonus was claimed in breach of these terms, through the use of multiple accounts, or in conjunction with any form of bonus abuse strategy;
• Bonuses have an expiry date. Unused bonus funds and unmet wagering requirements are forfeited upon expiry. Expiry dates are clearly stated in each promotion's terms.

at333 does not consider it in a player's long-term interest to chase bonus wagering requirements with stakes that exceed their normal comfortable betting level. If you feel bonus terms are influencing you to bet more than you intend to, you may forfeit the bonus and withdraw your real-money balance at any time by contacting support.

5. User Obligations & Prohibited Conduct

By using at333, you agree to use the platform solely for lawful, personal entertainment purposes in compliance with these Terms and any applicable regulations. The following conduct is strictly prohibited on at333:

• Fraud and collusion: Attempting to defraud at333 or other players through any means, including but not limited to collusion in poker or other competitive games, the use of bots, automated betting scripts, or artificial intelligence tools to gain an unfair advantage;
• Bonus abuse: Registering multiple accounts, using VPNs or proxy services, or coordinating with other players to exploit bonus terms, free spins, or promotional offers beyond their intended use;
• Money laundering: Using at333 as a mechanism to launder proceeds of crime. at333 is obligated to report suspicious financial activity and will cooperate fully with any investigation by relevant authorities;
• Account sharing: Sharing your at333 account credentials with any third party, or allowing any other person to place bets or make transactions on your behalf through your account;
• Chargebacks: Initiating a payment chargeback for deposits made to at333 without first contacting support to resolve the dispute. Chargeback attempts will result in immediate account suspension and recovery of any funds involved;
• Technical exploitation: Attempting to exploit software bugs, server errors, display glitches, or any technical malfunction to obtain unfair winnings. Winnings obtained through technical exploitation are void and will be removed from the account balance;
• Misrepresentation: Providing false information during registration, KYC, or at any other point in your interaction with at333.

6. Intellectual Property

All content on the at333 platform — including but not limited to the at333 brand name, logo, website design, graphics, user interface elements, text, software, game presentations, and promotional materials — is the intellectual property of at333 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the at333 platform for personal entertainment purposes only. This licence does not permit:

• Copying, reproducing, distributing, or publishing any at333 content without prior written consent;
• Reverse engineering, decompiling, or disassembling any at333 software or game client;
• Using at333's brand name, logo, or trademarks in any commercial context, affiliate marketing material, or third-party website without explicit written authorisation from at333;
• Scraping, crawling, or data-mining the at333 platform for commercial purposes.

Game content displayed on at333 — including slot games from Pragmatic Play, NetEnt, and Microgaming, and live dealer streams from Evolution Gaming and Ezugi — is the intellectual property of the respective game studios and is licensed to at333 for display on the platform. Players may not reproduce, capture, or redistribute game content from at333 without the express consent of the relevant rights holder.

7. Liability & Disclaimer

at333 provides its platform, games, and betting markets on an "as available" basis. While at333 makes every reasonable effort to maintain uninterrupted, accurate, and fair service, we cannot guarantee that the platform will be free from technical errors, downtime, or interruptions at all times.

at333 does not accept liability for:

• Financial losses resulting from a player's own betting or gaming decisions;
• Losses arising from technical malfunctions, internet connectivity issues on the player's side, or device failures;
• Losses resulting from a player's failure to log out of their account or secure their credentials;
• Delays in deposit or withdrawal processing caused by third-party payment providers (bKash, Nagad, Rocket, Upay, or banking institutions);
• Indirect, consequential, or punitive damages of any kind arising from the use or inability to use the at333 platform;
• Content, accuracy, or security practices of any third-party website linked from at333 (note: at333 does not include external links; this clause addresses any inadvertent references).

In all cases where at333 is found liable to a player, at333's total liability shall not exceed the amount of funds held in that player's at333 wallet at the time the cause of action arose.

8. Account Suspension & Closure

at333 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion in the following circumstances:

• Breach of any provision of these Terms;
• Reasonable suspicion of fraud, money laundering, or other criminal activity;
• Failure to complete KYC verification within the required timeframe;
• Discovery that the account holder is under 18 years of age;
• Duplicate account detection;
• Player request for self-exclusion under the at333 responsible gaming policy;
• Technical, regulatory, or operational reasons that necessitate account restriction.

Where an account is suspended pending investigation, at333 will communicate the reason for suspension and the expected timeline for resolution to the account holder via their registered email address, except where doing so would prejudice an ongoing investigation.

Players who wish to close their own at333 account voluntarily may do so by contacting [email protected]. Before processing a voluntary closure, at333 will confirm the player's real-money balance and provide the option to withdraw available funds. Any unclaimed real-money balance above the minimum withdrawal threshold at the time of voluntary closure request will be returned to the player's most recently used payment method following KYC clearance.

Bonus funds and bonus-derived winnings that have not met the applicable wagering requirements at the time of account closure — whether voluntary or enforced — are forfeited and will not be paid out.

9. Responsible Gaming

at333 is committed to providing a safe gambling environment for all players. Gambling should be an enjoyable form of entertainment. at333 recognises that for a small proportion of players, gambling can become harmful, and the platform provides a suite of tools to help players manage their activity.

Responsible gaming tools available to all at333 account holders:

• Deposit limits: Daily, weekly, and monthly deposit caps in BDT, configurable from account settings. Reductions take effect immediately; increases require a 24-hour cooling period;
• Loss limits: Caps on the amount a player may lose within a defined period, configurable independently of deposit limits;
• Session time reminders: On-screen notifications triggered after a player-defined period of continuous play;
• Cool-off periods: Temporary suspension of betting access for a defined period (24 hours to 6 weeks), taking effect immediately upon request;
• Self-exclusion: Permanent or long-term exclusion from the at333 platform, taking effect immediately upon confirmation. Players who have self-excluded may not register a new account during the exclusion period.

at333 may proactively contact players whose account activity patterns indicate potential problem gambling behaviour. This may include reaching out to players who display increasing deposit frequency, loss-chasing patterns, or repeated requests to remove self-imposed limits. Such outreach is intended to support the player, not to encourage further play.

10. Governing Law & Disputes

These Terms and any disputes arising from your use of the at333 platform shall be governed by and construed in accordance with applicable law. at333 operates as a platform designed for the Bangladeshi online casino and sports betting market and complies with the technical and operational standards required to serve that market securely and fairly.

In the event of a dispute between a player and at333, the following process applies:

1. Initial contact: The player contacts at333 support at [email protected] with full details of the dispute, including account username, date and nature of the issue, and the resolution being sought;
2. Internal review: at333's support and compliance team will investigate the dispute and respond within a reasonable timeframe, typically within 5 business days for standard queries;
3. Escalation: If the player is not satisfied with at333's initial response, they may escalate the matter in writing to at333's compliance team, requesting a senior review. at333 will provide a final position within 14 business days of escalation;
4. Independent resolution: If the dispute remains unresolved after at333's internal process has been exhausted, the player may seek independent resolution through appropriate channels available in their jurisdiction.

at333 will maintain a record of all formal disputes and their outcomes for a minimum of three years from the date of resolution. Players may request a summary of their dispute record by contacting support.

These Terms, and the relationship between at333 and its players, are intended to be fair, transparent, and consistent. If any provision of these Terms is found to be unenforceable under applicable law, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.